NFP
NFP has grown over the years , organically and by acquisition , and has faced the challenges associated with blending diverse systems . Rieder believes the enterprise nature of NFP Connect , which launched in late 2021 , is already showing it can be a catalyst for more organic collaboration , in a more efficient and effective way .
NFP Connect takes an ecosystem approach to its platform . Rieder believes it would be naïve to claim – at a time when InsurTech is advancing on a hockey stick curve – that any single technology could tackle every problem .
“ Our philosophy is to embrace our legacy partners , the startup community and any other new technologies that help solve employers ’ and individuals ’ human capital , risk , and financial security challenges . But it is critical that we do so with a watchful eye on building a better user experience at the same time .”
By taking the data out of all of the system silos and allowing users to access the information in one place , rather than through multiple URLs and browsers , NFP Connect creates a better user experience . This convenience and user experience drives more adoption ; more adoption drives more data ; more data drives more information ; and more information drives greater personalisation .
It ’ s an evolution The vision is to advance the organisation down the path of digitisation to digitalisation to transformation . “ Transformation is where really cool stuff starts to happen .
“ It ' s where we bring in automated recommendations and start to capitalise on the expertise we ' ve invested in across a larger spectrum of clients , but still in a personalised fashion .”
Rather than project-specific execution , Rieder wants to keep the organisation centred on transformation . “ Many organisations seem to be solely focused on developing products , with the use of new technology to solve specific problems . And , whereas this is important to us , we ' re more about reinventing the way we do business and making it transformative . We ' re making great strides but are far from done – if ‘ done ’ even exists . In the world of finance , people don ' t always like to hear ‘ the project ' s never done ’. But the reality is that you are never done with trying to be better , and this is what our platform is intended to do .”
Drawing on the best collaborators “ We ' re keenly focused on partnerships ,” Rieder continues . “ We truly believe that to
34 November 2022