InsurTech Magazine November 2022 | Page 35

impact change and effect change in our industry , we must foster an ecosystem of collaboration between our organisation , partners , and customers . When we think about the ecosystem from a technology perspective , there are varying levels of partnership and integration .
“ We have our partnership with Applied Systems , Salesforce , and others core to our strategy because they are where much of the data originates . Our P & C operation relies on Applied Systems ( an essential insurance cloud management system ) and their EPIC platform for policy management and other support tasks , so they are a key partner . Their focus on boosting their product through new development and acquisition makes them extra valuable because as they grow , we grow .”
“ Then we have point solutions that solve particular problems – examples include Ascend , TrustLayer , ServiceNow , Bindable and Bold Penguin , all of which help us execute , streamline and create efficiencies within our transactional-related activities . Still , in many cases throughout the industry

“ Transformation is where really cool stuff starts to happen ”

MARK RIEDER HEAD OF INNOVATION , NFP insurtechdigital . com 35