InsurTech Magazine September 2020 | Page 155

“ Everybody wants change , but everyone hates having to change . Therefore , we spend a lot of time communicating and training people on the technology we are using to give people a better understanding of what is possible .”
Reflecting on State Street Global Advisors , Lali believes that the company ’ s biggest strengths are its ability to provide great partnerships for its customers , not just for its products but for its relationships it has across the industry , as well as its collaborative and innovative mindset , to drive the industry forward . “ We ’ ve had many successes over the years , I would say that our biggest successes are our years of operation – over 120 years – as well as being the third largest asset manager in the world , inventing the first US listed ETF , building the first frontto-back platform for the industry and our leadership within environmental and social governance ( ESG ).”
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