“ If you believe you ’ re on the right path , then always persist ; sometimes good things take longer than you hope or expect ”
By building a tech-forward platform that could handle different market requirements , compliance , quote and bind questions , pricing , reporting , marketing , claim filing , claim processing and payouts we were able to bring an innovative approach to an industry that is notoriously slow to evolve past its legacy systems .
Q . WHO WAS YOUR CHILDHOOD HERO AND WHY ?
» My heroes growing up were tennis players who became global stars . People like Steffi Graf , Andre Agassi , and Roger Federer were all players who came from humble beginnings but put their minds to becoming the best tennis player they could be . These were qualities that not only inspired me but were an inspiration for all children around the world .
Q . WHAT ’ S THE BEST PIECE OF ADVICE YOU EVER RECEIVED ?
» The best piece of advice I ’ ve ever received is about the power of persistence . If you believe you ’ re on the right path , then always persist ; sometimes , good things take longer than you hope or expect . This advice has stayed with me throughout my life . I think that if you truly believe in what you ’ re striving toward , it ’ s really important to stay optimistic and persistent along that journey . can anticipate the needs of their customers to make their online and offline experiences more convenient and efficient . For example , budgeting apps analyse real-time data to give consumers insights on their spending habits so they can make informed financial decisions ; BNPL payment apps offer consumers an extra layer of flexibility with short-term financing ; and insurtechs like Cover Genius make it simple to offer customers protection when they need it most by leveraging transaction data .
Companies creatively using technology to generate personalised experiences are inspiring , and I look forward to seeing what ’ s next for the industry .
Some industries , like air travel , are highly regulated . How do you balance embedded insurance with the need for those businesses to do the right thing by their customers ?
Travel insurance presents an opportunity for airlines , OTAs , and other travel providers to deliver enhanced customer experiences , as it ’ s typically a pain point for customers . In our recent Embedded Insurance Travel Report , many consumers felt traditional insurance providers had failed them during COVID-19 as , globally , 20 % of
Q . WHAT INSPIRES YOU IN FINTECH TODAY ?
» Technology is helping to make fintechs more people-centric . By leveraging relevant data , brands insurtechdigital . com 21