InsurTech Magazine May 2022 | Page 95

INDUSTRY : HEALTHCARE LOCATION : USA

Callie Baumann is a digital executive , consumer experience enthusiast , and passionate advocate for the ways technology and experience design can transform businesses ( and lives ). Callie serves as Vice President of Digital Workplace Experience at Humana . In her decade-long tenure at the company , she has held roles spanning IT , operations , consumer innovation and HR . Whether quarterbacking the move to remote work during the pandemic , transforming a grievance department into a leading source of consumer insights , or advocating for intentionally designed consumer and employee experiences - Callie is passionate about bringing humanity back to the workplace . Callie is mum to four children – Lydia , Piper , Georgia and Rome . In her spare time , she enjoys reading , impromptu dance parties with her kiddos , and spending quality time with her husband , Arthur .