“ We want to leverage innovations to revolutionise the commercial insurance and MGA Industry in Canada ”
FREDERIC ST-JEAN-MERCIER CHIEF INFORMATION OFFICER , GROUPASSUR INC .
The digital ecosystem has become a key driver for all of GroupAssur ’ s scaling plans – indeed , St-Jean Mercier describes it as critical . “ There ' s no way we could have delivered Guidewire in such a small amount of time if it hadn ’ t been for the support of our ecosystem partners . We partnered with Ernst & Young Canada . They have a phenomenal team , and I ’ ve been so impressed with how much expertise and talent they can pull in at scale .
“ This is a prime example of how , when you ’ re facing a labour shortage , a partner with international scale can pull talents from all over the world and build an insurance application software practice in record time . It ’ s been eye-opening .
“ We ' re talking policy centre , billing centre , producer engage portals , customer engage portals , replacing four different legacy systems , on-track and under budget in under a year – that is just phenomenal .”
The other partner GroupAssur has come to rely on is SIA Partners . The French fintech company has headquarters in Canada and has a robust reputation for AI and data science . SIA manages the coding and algorithm building required by GroupAssur as the company continues to scale and enter new markets .
“ We think it ' s a really good team . We ' ve been working with them for the creation of knowledge and the first iteration of our AI algorithm , which is currently running in production . So those are just two of the many great partners we have . But I would say that those are the two primary ones .
New horizons for GroupAssur The future is certainly bright for this forward-thinking company that has embraced innovations and technologies , not only to drive their own processes , but to transform the offerings of their stakeholders and customers , too .
“ In terms of the future , the three areas of focus for us will be completing the transformation that we ' re already well into , and then pivot to become a technologydriven insurance company ,” enthuses St-Jean Mercier . “ After that , we want to leverage innovations to revolutionise the commercial insurance and MGA Industry . That ’ s our primary focus for the future , as well as consolidating our leadership in Canada .”
The move into the US is another big step , and an expansion that is being actively worked upon . St-Jean concludes : “ We want to expand that to a point where we become unreachable by the competition . We ' re actively looking for other MGAs in the US that want to bring their expertise to us , while we bring our technology and expertise to them . The US is a very important milestone for us in our future , and the first .”
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