Brian Kealey , GM and VP for MuleSoft Asia , talks technology and cutting edge solutions for the global insurance industry

MuleSoft , acquired by leading software company Salesforce in 2018 , is the only unified platform for integration , APIs , and automation . MuleSoft makes it possible for IT and business teams to create seamless digital experiences faster than ever before . The core aim of MuleSoft is to help organisations through their digital transformation journey by enabling greater speed , agility , and efficiency . Brian Kealey , GM and VP for MuleSoft Asia , leads the MuleSoft business across Asia , which covers the Greater ChIna

Region , Southeast Asia and India .

He says , “ MuleSoft ’ s vision is to connect and automate everything . We help organisations to become more composable and agile by unlocking their assets , the data , and the processes they have , and being able to improve their customer experience through technology .”

Transforming customer experiences dominating all industries , and MuleSoft has taken a different approach to achieving its goal . Kealey says , “ We saw that more than 70 % of customer experiences in Asia have become digital over the last two years . And we ’ ve seen the pandemic has massively accelerated how organisations think about digital and how critical that is to their growth .”

Automation is also playing a big part in MuleSoft ’ s ongoing strategy . “ We allow IT to have the security and governance that they need to make sure the organisation is not at risk ,” he says . “ Now with automation capabilities , we ’ re providing the only unified platform that combines the power of integration , API management , and automation on a resilient , secure , and flexible foundation , so companies across industries can easily automate business processes and compose new digital-first experiences , faster .”

He concludes , “ That ’ s been the focus for us for the last few years . And we ’ re continuing to innovate in security and governance and reliability space as well . So very exciting times for us .” The trend for focussing on the customer experience is a theme