“ I STRONGLY FELT THAT I WANTED TO WORK CLOSER WITH CUSTOMERS AND MAKE A POSITIVE IMPACT . ALLIANZ PROVIDED ME WITH THE PERFECT CHANCE TO DO JUST THAT ”
ALLIANZ MALAYSIA BERHAD
Title of the video
“ I STRONGLY FELT THAT I WANTED TO WORK CLOSER WITH CUSTOMERS AND MAKE A POSITIVE IMPACT . ALLIANZ PROVIDED ME WITH THE PERFECT CHANCE TO DO JUST THAT ”
YORCK REUBER CHIEF INFORMATION TECHNOLOGY OFFICER , ALLIANZ MALAYSIA
to be ) to use the benefits of digitalisation to speed up processes and to make things simpler .” As such , he and his team oversaw the distribution of laptops to all staff members to ensure business continuity and make working from home fully effective .
Some other challenges are more enduring in Malaysia , not least of which is the country ’ s highly regulated market . Already long familiar with EU regulatory standards and now immersed in Malaysia ’ s for over two years , Reuber states that the environment is difficult but not without signs of encouraging development , “ To be very clear , regulation has changed a lot since the pandemic , but it serves to protect the business and should ultimately support Allianz Malaysia ’ s journey .” Another issue is resourcing the IT talent necessary to implement Allianz Malaysia ’ s broader vision , a gap that the domestic labour market has yet to adequately fill . “ You can find all the classic IT skill sets here , but skills like computing on the edge , stuff that really brings digitalisation forward , are lacking .”
Reuber ’ s description of Allianz Malaysia ’ s digital roadmap makes it clear why working to resolve the skill issue will be crucial : “ The group has been implementing a complex suite of digital tools over the last few years ,
28 July 2021