InsurTech Magazine July 2020 | Page 31

Your next clearance will be simple
from home , a host of issues can arise , from inadequate video conferencing capabilities due to connectivity at the employee ’ s homes or additional challenges in maintaining security of confidential information outside the office . But we ’ ve been able to effectively direct the company on how best to work remotely using our virtual private network which is robust and secure . We also have multi factor authentication to ensure secure logins so that those working from home can connect to the WSIB systems and our corporate collaboration tools such as Microsoft Office 365 , Microsoft Teams and OneDrive , as well as encrypting all hard drives so that we could protect and manage data remotely .”
In addition to these changes , Liscio explains that provisions have also been made for specific job functions such as call centers . “ You can imagine that within a large company like WSIB there is a large call center and our service reps need to be able to answer the phone . So even though they ’ re at home , they still need to be in that call
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Your next clearance will be simple
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