InsurTech Digital Magazine September 2024 | Page 29

EXECUTIVE INSIGHT

“ In the cloud , insurers benefit from process optimisation , the ability to deliver a better customer experience , the ability to rapidly react and adapt and much more ”

co-creation and are proud to be learning from our clients and translating that knowledge into our solutions for the benefit of all . We are supporting our clients in creating efficient internal Centres of Excellence for critical business processes , providing training and assisting with setup to enable them to insource their business ’ s critical knowledge . In doing so , we are positively engaging with advisory boards on different levels within a client ’ s business , promoting an exchange of knowledge that will influence future relations and benefit all clients . I ’ m also excited to see how we can use AI to our advantage . It is impossible to ignore the significance of AI evolution , and despite the immaturity of its applications right now , we fully expect to obtain significant productivity out of AI investment . insurtechdigital . com 29