Insurtech Magazine September 2023 | Page 80

LexisNexis Risk Solutions say that ML and DL can help insurers make faster , more informed decisions ; maximise growth and profitability across the entire value chain ; and adapt better to disruption and external forces .
Just the beginning for AI and ML in insurance “ Carriers have only started to realise the benefits of using AI and ML across their organisations – especially in marketing , underwriting and claims ,” says John Beal , Senior Vice President for Data Science at LexisNexis Risk Solutions . “ AI and ML applications in the claims area , in particular , can provide carriers with an opportunity for quick wins through faster claims settlement and improved fraud detection . In the longterm , carriers that are best able to hire the right talent to operationalise AI and ML applications and apply the learnings to their business can unleash the full benefits of their efforts .
“ Carriers are generally positive about their use of AI and ML and its value in helping them achieve a competitive advantage . Our study also looked at the specific challenges
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