Insurtech Magazine September 2023 | Page 75

“ I THINK THE IMPORTANT THING IS TO GIVE THE CUSTOMER CONTROL OVER THEIR DATA ”

PETER STOCKHAMMER MANAGING DIRECTOR , GENERALI ENGAGEMENT SOLUTIONS GMBH
the speed of their progress , they ’ re at risk of losing their advantage .
“ If you ' re thinking you have an advantage , bear in mind you don ' t know what others are preparing in the kitchen . Is there something that will overtake you ? Immediately after the game is just before the next game , otherwise others will overtake you .”
With so many providers working to improve on the customer experience and expand the reach of this technology , Stockhammer says Generali uses the competition that inevitably arises between insurers as motivation to never rest on any progress made and instead use it to fuel their next industry-leading development . He believes that working closely with both their technical partners for expertise and their customers for insight , they can continue the evolution of insurance from just simple protection to enhanced prevention .
“ We shouldn ’ t be so arrogant in saying we are the brains for working on such a proposition , because I have respect for others that are working on similar products . So it ’ s always the thing pushing us permanently to the next limit .”
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