Insurtech Magazine September 2023 | Page 43

HSB CANADA
LASITH LANSAKARA TITLE : VICE PRESIDENT , CLIENT SOLUTIONS AND INNOVATION
INDUSTRY : INSURANCE LOCATION : CANADA
propensity to pay with coins and notes , but also what level of service they expect from their insurer . “ They ’ re looking for a seamless , frictionless experience ,” Lansakara says .
This evolution has inevitably resulted in some side effects . There are upsides , sure ; the connectedness of our world results in improved access and availability of data , with sensors allowing insurers to gather data in real time and mitigate risks sooner and faster .
But there are also downsides . “ It ’ s created another layer of risk , and it ’ s an area that is constantly changing ,” Lansakara continues . We have more IoT devices in our homes and our work premises than ever before

EXECUTIVE BIO

Lansakara leads client-focused innovation and engagement for new solution development and adoption focusing on enhancing strategic engagement with clients . He acts as an innovation facilitator within HSB Canada to support achieving its ambitious growth and development objectives . Lansakara oversees the New Solutions practice and the Digital Distribution team .
Lansakara joined HSB Canada with over 10 years experience in the insurance industry and prior to joining HSB Canada , Lansakara was National Commercial Insurance Practice Leader , Senior Manager with a leading global consulting firm .
Lansakara holds a Bachelor of Science degree in Computer Science from Illinois Wesleyan University , as well as a Master of Business Administration from New York University . insurtechdigital . com 43