FOREWORD AUTOMATION IS THE NEW SUPERPOWER OF INSURANCE
“ There are further leaps and bounds we can make towards a fully automated , AI-assisted experience ”
You might think it ’ s a stretch to call automation a superpower , but it ’ s having such a seismic impact on the insurance industry that the shoe really does fit . Put simply , automation is the silver bullet through the heart of the insurance industry ’ s inefficiencies . Like those superhero movies of old , where the protagonist would swoop in and use their talents to save the day , automation technology has had a similar impact .
It might be cliché to say that the pandemic accelerated digital transformation , but when it comes to automation within insurance it ’ s true . The way we responded to COVID-19 , the way it forced us to react and adapt , will have a lasting impact on society .
In this month ’ s issue of InsurTech Magazine , we explore the ways that automation has improved our lives – from the benefits that automated insurance bestows upon consumers , to future use-cases for AI and ML . It ’ s clear that , despite progress to date , there are further leaps and bounds we can make towards a fully automated , AI-assisted experience .
We hope you enjoy this month ’ s magazine .
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