VODAFONE
“Clearly , the journey that we are on is very exciting ”
VODAFONE AFRICA
Vodafone is the FinTech and mobile payments leader in Africa . The M-PESA FinTech platform in Africa enables 52 million people to benefit from access to mobile .
VARUN KRISHNAN MANAGING DIRECTOR - FINTECH , VODAFONE
our first new category , which is multigadget home tech insurance . We also rely on Assurant to bring us the best in regulatory expertise , as well as helping us to think across our footprint and working with our sales channels to talk to customers about their choices when it comes to insurance in the right way .”
Additionally , Vodafone has partnered with EIP , with whom it has worked for “ a long time ”, according to Krishnan . “ EIP supports us with our end-to-end claims management and our claims handling platform , and they also support us in responsibly marketing and talking to customers about their choice of insurance cover .
“ Another partner that ' s crucial when it comes to this cutting-edge technology that we are utilising is MCE . MCE is our software partner that has a fantastic digital diagnostic platform . We use that in our insurance claims and we are also using that now in the new device trade-in product that we ' ve just launched in our markets ,” he continues .
With all of these partners supporting Vodafone as it continues on its journey in the FinTech space , Krishnan explains that it is a great time for the company – particularly for those in his department : “ The journey that we are on is very exciting .
The next 18 to 24 months , in terms of our FinTech ambitions specifically , are centred around the transformation from being a pure device insurance player to a multicategory insurance player and to really scale our DLS platform .”
He concludes : “ We are working on optimising the features , the journeys and the go-to-market approach to build scale quickly . We want to get more markets on board on our global platforms and really get this whole space around device lifecycle services that support our planet ambitions across all our markets .” insurtechdigital . com 43