FIVE MINUTES WITH ...
Tony has taught me so much about how to navigate the market ; he helps guide me in the right direction , to overcome obstacles and see things through a different lens .
I am proud to say he is my mentor and inspiration as well as a close friend . His sincerity and passion is admirable , and he genuinely cares about people and the industry – hence why Tony is an obvious choice for leadership and mentorship . You don ’ t get many Tony Russells in the world .
Q . WHAT ’ S THE BIGGEST CHALLENGE YOU ’ VE ENCOUNTERED TO DATE IN THE INSURTECH INDUSTRY ?
» The biggest challenge and frustration is working with companies and individuals who are desperate to change – who need to change – but who don ’ t because they get caught up in politics , budget constraints , regulations , or simply not understanding the problem they are trying to solve . Quite often there ’ s a simple solution , but these
“ Always focus on your strengths , celebrate other people and learn to compete with yourself instead of others ” companies invariably end up using a sticky plaster for a quick , short-term fix – or end up not changing at all .
At the same time , there are also those who think tech is a silver bullet , without looking deeper inside their own organisation . People are starting to learn that technology alone is not enough of a differentiator to attract clients , even though it ’ s a key ingredient .
Q . DESCRIBE YOURSELF IN THREE WORDS
» Driven . Optimistic . Genuine .
Q . WHAT ' S NEW ON THE HORIZON FOR YOUR COMPANY ?
» Charles Taylor has taken a big step forward with the launch of InHub , which brings a variety of technologies and services together . Imagine a bestin-class suite of SaaS solutions , whose integrated architecture allows clients to only buy and use what they genuinely need . InHub unites all of the products CTI offers today to support the insurance life cycle , including policy administration , claims optimisation and AI fraud prevention to name a few .
Additionally , InHub can futureproof a client ’ s technology stack by migrating it to a managed cloud
22 September 2022