GRUPO AGEAS PORTUGAL
Vilela explains : “ If digital transformation opens a window of opportunity for insurers to continue to create economic value in a consistent and continuous way , it also creates the opportunity to leverage the human factor as a distinctive feature , as well as to be a generator of value , both tangible and intangible .
“ Technology makes it possible to free people from automatable tasks and re-allocate them to human relationships , bringing emotion to the relationship between client and insurer . Only people are endowed with reason , which underlies ethics . Ethics and reason cannot be synthesised and transferred to machines .”
He concludes : “ Digital transformation is an opportunity for people to make a difference . Natural or artificial , there is no intelligence without people . At Grupo Ageas Portugal , that ' s what we believe in .”
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