InsurTech Magazine September 2020 | Page 64

AUGMENTING CLOUD FOR INSURANCE PROCESSES
CLOUD & CYBER
AUGMENTING CLOUD FOR INSURANCE PROCESSES
As a data-rich and data-drive industry , insurance has the potential to be significantly improved by technology which unlocks the value of its voluminous data streams . This is why combining cloud with IoT and analytical software can be positively revolutionary in an insurer ’ s digital transformation journey . Also a key component of the ‘ race to innovate ’, Stonell considers artificial intelligence
( AI ), machine learning ( ML ) and other analytical capabilities to offer companies “ not only the chance to modernise but to accelerate innovation and offer new products and services that satisfy , or even exceed , customer expectation .” For instance , wearable IoT sensors could help health insurers to get more accurate information on their customers and therefore enable them to offer better products , customise their packages more easily and lower premiums . Cloud
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SEPTEMBER 2020