InsurTech Magazine September 2020 | Page 40

DIGITAL STRATEGY
40 burgeoning changes within insurance generally . In terms of strategy , this presents insurers with a golden opportunity to remodel themselves in the ‘ new normal ’ – the precarious world in which their services are likely to be in demand – by addressing important challenges surrounding legacy operating methods , i . e . social distancing , remote working , expenses , etc .
“ In this regard , InsurTechs may have a unique opportunity to gain share by being nimble and adaptive to change ,” Rutman continues . “ On the other hand , lower demand due to remote working ( for instance , less cumulative usage of cars ), loss of income from furloughs or lay-offs and supply chain disruptions may hinder the company ’ s ability to meet growth and customer
SEPTEMBER 2020