FOREWORD

As the COVID-19 pandemic continues to alter the insurance landscape , customers and investors are beginning to understand the value of companies that prioritise a digitally-focused strategy . Capable of delivering bespoke policies , cheaper premiums and streamlined service experience , these businesses are showing the way that the industry must progress . In our Top 10 this month , we explore the leading insurtech unicorns ( valued at over US $ 1bn ) and catch a glimpse of the exciting new standard they are setting .

Elsewhere , we speak to Paul Johnson , CIO and COO of PIB Group , on how professionalisation , data and automation has allowed the company to drive a significant expansion campaign . “ I ’ m always interested in how we can provide a much better service to our customers , and artificial intelligence ( AI ), robotic process automation ( RPA ) and bots can provide that . I want the company to ensure that our staff

can focus on servicing our customers rather than simply on processes ,” he says .

Also , Tod Beardsley , Director of Research at Rapid7 , walks us through the company ’ s recently released NICER ( National / Industry / Cloud Exposure Report ) on the state of modern internet security . The result of four years ’ worth of research , the conclusion may surprise and motivate you to reassess your own tech infrastructure .

In addition , our editorial pieces this month include : an evaluation of IoT within insurance with Sean Ringsted , CDO at Chubb ; insights on the transformative power of cloud from executives at Guidewire Software and Sumo Logic ; an investigation on the impact of Big Data ; and how to challenge convention with a digital strategy , featuring comments from Saggezza , PwC and McKinsey & Co .

Enjoy the issue .

Will Girling william . girling @ bizclikmedia . com

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