InsurTech Magazine September 2020 | Page 140

BUPA AUSTRALIA AND NEW ZEALAND
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“ Bupa respects that it has one of the largest customer bases and it doesn ’ t take it for granted ”

— Nick Wong , Director of Technology Delivery , Bupa Australia & New Zealand
When it comes to the future of the industry , Wong highlights that there is still a lot of uncertainty around the virus . However , he comments that “ obviously there are initial shock impacts around the availability of certain service provision now and a strain could be put on to our health infrastructure if the conditions were to worsen . But I think the most important
SEPTEMBER 2020