BUPA AUSTRALIA AND NEW ZEALAND
Nick Wong , Director of Technology Delivery , Bupa Australia & New Zealand , discusses the company ’ s journey and the impact COVID-19 has had the industry
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“ E verything within the business strategy at Bupa is organised around its purpose to help people live longer , healthier , happier lives , and to ensure people can fund their health through insurance-and good quality , trusted healthcare services ,” comments Nick Wong , Director of Technology Delivery , Bupa Australia & New Zealand .
“ Bupa as an organisation operates within interesting market contexts . In the last five to seven years , a lot of the focus has been on developing as an organisation – not just commercially in terms of proposition – but realising the role that technology plays in our journey .
Bupa didn ’ t exist as a heritage brand in the same way that it does within the UK , so I would say over the last decade – particularly in the Australian market – Bupa has been building up our brand .
We have been expanding to provide a variety of services to our customers , and with that growth , digital transformation has provided a lot of opportunities for us . Across the Technology team , we manage various digital estates such as data platforms , and have worked with companies along the way including Cloudera to explore our options for continued development .”
SEPTEMBER 2020