InsurTech Magazine November 2022 | Page 37

NFP

“ Work hard and family first ”

MARK RIEDER HEAD OF INNOVATION , NFP today , these are tackled manually ; if these processes can be automated , it will create better experiences for end users and our teams alike .”
Finally , there are NFP ’ s carrier partners . “ Aflac has been a mainstay partner over time , not only within our benefits practice but now within our digital marketplace , aiding the ability to bring a product to an individual and allow them to approach the whole buying process from a digital perspective . Many buyers are now digital natives accustomed to doing almost everything on their mobile device , and we think it ’ s critical to meet them where they are . Partners like Armadillo , a home warranty programme that is a part of our marketplace , are doing just that . We ' re starting to see more and more companies adopt this digital-first mindset , and we want them to be part of our ecosystem .” insurtechdigital . com 37