InsurTech Magazine November 2021 | Page 69

TECHNOLOGY guidance on detected issues , similar to the technology platforms we use to manage third party risk .”
Valani agrees that automation will be key in driving the industry forward and providing watertight risk assessment . He says , “ InsurTech has traditionally focused on enhanced ( often rapid ) service delivery as a primary disruptor . The requirements for ensuring quality of service , however , is quickly evolving to now include ethical , privacy , and security concerns as well .
This is an area InsurTech players must face head on .”
He adds , “ To avoid slipping back into the pre-digital era of manual processes , it necessitates a response that integrates our software development with risk assessments and , ultimately , business goals .
“ Only then can we hope to achieve the right balance between risk assessments and software delivery operations that continually deliver disruptive and innovative services against incumbents .” insurtechdigital . com 69