InsurTech Magazine November 2020 | Page 33

33 tech companies that support insurers themselves . “ At Sapiens , we think of our insurers as being more akin to partners with whom we ’ re in this digital transformation and changing market together ,” says Wells . “ Our products enable insurers to provide their customers with a modern , digital platform that offers flexibility , agility and customisation , exactly what insurers require in order to factor in market changes and the demands of today ’ s consumers .” The long-term sustainability of customer relationships must also be considered . Far from being a simple consideration , it can ultimately have a profound impact on a company ’ s structure , operational philosophy and future development . Garth explains , “ Majesco ’ s customer relationships are built on a long-standing expertise in core insurance market solutions across Property & Casualty ( P & C )
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