Jeremy Johnson , CEO , describes the company ’ s tech transformation , customerfocused service and why problem-solving is at the heart of its business

A t its most fundamental level , insurance is an industry predicated on risk management , customer service and trust . Few companies understand the interconnection of these principles better than Protective Insurance , and even fewer have an equivalent level of the experience , engagement and commitment necessary to transcend these precepts and deliver superior results . Founded in 1930 and headquartered in Carmel , Indiana , USA , the company is a transport insurance specialist for trucking fleets of all sizes , licensed in all 50 states , the District of Columbia , Puerto Rico and all Canadian provinces . With a long-standing heritage , a portfolio of diverse products , services and solutions , it has been and continues to be a strong partner for an equally essential industry , particularly in the midst of the COVID-19 pandemic .