FRAUD PREVENTION
Nigel Cannings continues : “ The most obvious and the most difficult claims to deal with are often those of an exaggerated claim following , say , a break in , with consumers adding items to the list to boost the financial claim . While this is in and of itself unsophisticated , it is quite difficult to detect . Accidental damage claims are also showing an increase during the current time of economic uncertainty . At the same time , criminals are always looking for more sophisticated ways in which to game the system .”
Governments and regulators are beginning to crack down on fraudulent
“ Quote manipulation is a significant challenge , with 21 % of consumers thinking it ’ s completely acceptable to manipulate the information they provide for a cheaper motor quote ”
JAMES BURTON VP PRODUCT MANAGEMENT ,
LEXISNEXIS RISK SOLUTIONS INSURANCE UK & I
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