InsurTech Magazine March 2022 | Page 13

Robotic Risk

United States

Robot technology is being deployed by some of the world ’ s biggest insurance operators , to minimise risk to humans when assessing areas and situations that are inhospitable to people . The technology enables claims adjusters to collect critical data and assist with claims handling optimisation to serve impacted customers more efficiently in areas that are deemed too dangerous for humans to venture into . Additionally , the robots may be used to handle non-catastrophic events such as structure fires , collapsed structures , water loss , or other potentially hazardous environments in the future . insurtechdigital . com 13