InsurTech Magazine July 2022 | Page 99

MGA : TPA
teams can be positioned near these areas to access the scene of an accident within minutes , achieving response times that are the envy of the emergency services .
“ Once there , the insurance response teams can take pictures that can be uploaded immediately so that liability can be established and the cost of damage can be assessed – all by automated systems .” telematics data as part of its core processes , often requiring fleet operators to purchase and manage two different solutions , then manually reconcile the data between them .”
Christine Minetou , chief pricing officer at UK home and motor insurtech Policy Expert , describes an ideal-case scenario : “ Undoubtedly the most impressive utilisation of AI I ’ ve come across in the insurance industry is the Chinese automobile insurer Ping An and the way it uses cloud-based technology to transform the way motor insurance claims are handled .
“ The smart city of Shenzhen has established a level of connectivity that has improved transport flows , eliminated traffic jams and enabled the identification of potential accident hotspots . It also means that response
Insurers must adapt to the EV era
As the world becomes increasingly electric , insurers and fleet operators will have no choice but to keep up . The most obvious challenges arise from recharging

“ The EV fleet has created new requirements from the fleet management system ”

BISWAJIT KUNDU ROY CEO OF COASTR insurtechdigital . com 99