GROUPASSUR
cases to us , and we want to make it easy for them to conduct their business , even when it is a very complex risk
“ Finally , when we talk to potential companies that we want to acquire or merge with , in addition to the broad range of insurance products and expertise that we bring , we bring technology that they don ' t have and that would be very expensive to implement . Their expertise and product range , combined with our competitive advantage , makes it easy for them to choose to join GroupAssur .
“ They bring us their expertise and their products , and we bring them our tech , our products , our expertise . It ' s a win-win for everyone .”
Key Performance Indicators driving strategy GroupAssur ' s expansion strategy is guided by key performance indicator ( KPI ) data that directs our strategy and drives our growth .
St-Jean Mercier explains : “ Our two primary KPIs are our loss ratio and our timeto-quote . When you do underwriting , you want to make sure that you do it right – that you check every box – that you cover every angle , because you don ' t want to have a bad risk . You can ' t rush the process , but you still need to be fast . So our time-to-quote KPI is
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“ Labour shortages , especially in tech , are really hard because the pace at which technology is evolving has accelerated ”
FREDERIC ST-JEAN-MERCIER CHIEF INFORMATION OFFICER , GROUPASSUR INC .
92 July 2022