InsurTech Magazine July 2022 | Page 89

GroupAssur built a small but highly skilled core IT team responsible for overseeing the strategy , conceptualisation , design , architecture , and requirements internally while leveraging external partners for development & execution at scale .
GROUPASSUR
are developing . But around this we ' re implementing a lot of different technologies – some of which is AI-driven and some of which is centred around automation , data and analytics , as well as business intelligence ,” continues St-Jean Mercier .
As part of the transition , GroupAssur ’ s team built a Data Lake featuring data from across the company ’ s entire landscape of legacy systems to provide a unified dimension that AI algorithms will leverage to help the business make decisions .
“ A lot of our transformation is not around replacing the humans – it ' s around three things : Speed , efficiency , and insight .
“ Foremost , speed is of the essence . We look at the speed at which a case moves through our pipeline , eliminating any kind of clerical or data entry work for our employees .
From left to right : Jalal Khargou , VP of AI & Data Analytics . Jean-François Martineau , Solution Architect & Technical Lead . Erica Fargiorgio , Program Manager . Véronique Ledoux , Business Analyst , Data . Frederic St-Jean-Mercier , Chief Information Officer . Chantale Leduc , Executive Assistant . David Cecyre-Thibert , Business Analyst , Insurance Products .

“ Our value of Excellence translates into the quality of our work , both for what we provide to our brokers and how we represent our insurance carriers ”

FREDERIC ST-JEAN-MERCIER CHIEF INFORMATION OFFICER , GROUPASSUR INC . insurtechdigital . com 89