head and systematic approach to improving his game . I once remember an article quoting him saying that ‘ winners are created on the practice ground by those that practise to mitigate their weaknesses rather than flatter their strengths ’.
Q . WHAT ' S THE BEST PIECE OF ADVICE YOU EVER RECEIVED ?
» I ’ ve received many pieces of advice over the years that I ’ ve cherished and carried around with me . The one that comes to mind was from a former boss of mine who told me that , no matter how talented someone is , detailed preparation can transform their performance . I always encourage our teams to do this across the business , whether creating an agenda , preparing for a sales meeting , or meeting a customer – be clear about your objectives and prepare thoroughly .
Q . WHAT WAS THE LAST BOOK YOU READ - AND HOW LONG AGO DID YOU READ IT ?
» I am quite a voracious reader of books , and I ’ ve read quite a few in the last month :
• Getting to ‘ Yes ’ by Roger Fisher
• Hyperfocus by Chris Bailey
• Endure : Mind , Body and the Curiously
• Elastic Limits of Human Performance by Alex Hutchinson
• If this is a Man by Primo Levy
• The Power of Strangers by Joe Keohane
The one I ’ m reading right now is Red Notice by Bill Browder .
Q . NAME ONE PIECE OF TECHNOLOGY YOU COULDN ’ T LIVE WITHOUT AND TELL US WHY
» If I am allowed an app , it would be
Audible …. otherwise I think that Amazon ’ s Alexa is great . I have connected my whole house , including the AGA , to this – I love it .
Q . WHO DO YOU LOOK UP TO IN TERMS OF LEADERSHIP AND MENTORSHIP ?
» I have an amalgam of people who I look up to and consider myself incredibly fortunate in this respect . Our chairman , Richard Little , is fantastic and has been a great counsel for me in the business . In the insurance industry I admire many people : Steve Catlin , for his challenging of the London insurance market ; Daniel Schreiber , CEO of Lemonade , for challenging the way that insurers are built ; Marcus Baker , chairman of Marsh Marine , for his exquisite networking skills , and so many more .
Q . WHAT ’ S THE BIGGEST CHALLENGE / ADVANTAGE YOU ’ VE ENCOUNTERED TO DATE IN THE INSURTECH INDUSTRY ?
» Wow – this is a big question . Concirrus started in insurance with a belief that we are
“I am inspired by the sheer possibility for the industry ”