EMERGENT HOLDINGS
“Diversity and inclusion is such an important part of who we are as an organization . I am the executive sponsor of our LGBTQ + Employee Resource Network ”
MICHAEL HICKS SENIOR VICE PRESIDENT AND CHIEF INFORMATION OFFICER , EMERGENT HOLDINGS
Working remotely as a result of the pandemic has helped Emergent Holdings better understand their customers , Hicks says . " Working remotely during COVID- 19 has really given us a strong sense of empathy for our customers and how it feels to navigate complex systems and processes . That empathy powered by design thinking will allow us to develop better products and services in the future ."
Their plans for the future are to continue to focus on profitable growth , diversification , and innovation through empowering employees and leveraging their partner ecosystem . " I ' m a major proponent of democratizing innovation as the best innovation happens closest to the customer . We will continue to embrace customer centricity and not lose sight of our vision of improving health and safety outcomes ."
Another major factor of Emergent Holdings ’ success is incorporating diversity into their workforce . " Diversity and inclusion is such an important part of who we are as an organization . I am the executive sponsor of our LGBTQ + Employee Resource Network and am a proponent of allowing all of our employees to bring their authentic selves to work every day .” Additionally , they have implemented a comprehensive early career development program and are investing in developing a strong pipeline of STEM talent through partnering with organizations such as Girls Who Code and Black Girls Code . “ We are continually focused on building a stronger and more diverse team , as diversity is what drives innovation ." insurtechdigital . com 79