CNA INSURANCE
of CNA ’ s business and technology environment . They provide thought leadership to support the company ’ s strategic needs and drive execution for specific priorities . Accenture has a proven track record for helping CNA address complex problems with innovative solutions that drive change across the organization .
Carol keeps a close pulse on market news and trends as a seasoned leader and shares her thoughts on the insurance industry ’ s approach to transformation , saying “ The insurance industry is undergoing remarkable demands to enhance digital capabilities required to support the changing nature of risk , new product lines , and different distribution channels . It ’ s a critical time for insurers to focus on foundational priorities and build a dynamic path that can flex to address emerging needs .” When asked if she has any words of advice for her peers , she said “ Transformation does not need to be over-engineered and feel overwhelming . It can start with rapid experimentation and scale over time with incremental learning . When you run into challenges , embrace them as learning moments and continually get better over time . Harness the power of change management and communication strategies to navigate organizational impacts along the way .”
As a closing note , CNA ' s Chief Operations Officer Michael Costonis shares Carol ’ s enthusiasm , “ At CNA we are not afraid to take transformation to the heart of our business processes . We do not believe in innovation on the fringes , but the best way to achieve our outcomes is to go right to the core and make a difference .”
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