What is hybrid cloud ?
DIGITAL STRATEGY
“ ALL BUSINESSES HAVE TO ADDRESS THAT THE ONLY WAY THEY CAN CONTINUE TO DO BUSINESS IS TO KEEP PACE WITH
TECHNOLOGY ”
MICHAEL FINO VP OF ECOSYSTEM TRANSFORMATION
AND CHANNEL MANAGEMENT , IBM
Analysing existing capabilities and developing a digital roadmap that meets core business goals will be essential , particularly in areas where legacy systems are actually impeding optimum service . “ Legacy systems were never designed in a way that would support API integration , and customer outcomes were designed purely for call centre-based journeys ,” states Smith . “ Being able to make changes in a multi-technology environment has its challenges , but LV = has endeavoured
What is hybrid cloud ?
to ensure a more culturally agile mindset .” This gives an indication of what the overall strategic framework for transformation should be : customers must be able to engage with insurers in a way that ’ s most convenient for them .
As defined by Hurwitz & Associates ’ white paper ‘ Understanding IBM ’ s hybrid and multi-cloud strategy ’:
“ A hybrid cloud is an environment that integrates traditional IT with a combination of public , private , or managed cloud services . In essence , a hybrid cloud becomes a virtual computing environment that matches workloads to the most appropriate computing model . All these services need to be managed as though they were designed to behave as a single unified environment .”
Creating a digital roadmap When considering what the core objectives of digital transformation should be - whether related to corporate agility , augmenting tech capabilities , cost reduction , etc . - the answer Fino gives is a nuanced
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