InsurTech Magazine July 2020 | Page 88

A BLUEPRINT FOR LONG-TERM SUCCESS
AI & DATA

1911

Year founded

$ 79.59bn +

Revenue in US dollars

88

350,000

Number of employees

at the end of 2017 and by year end 2019 we had over 100,000 active users on it internally , who were infusing AI into their business processes , and several clients replicating these use cases externally . That ’ s a really high rate of adoption for both internal use and by our customers .”
A BLUEPRINT FOR LONG-TERM SUCCESS
Any transformation journey is an ongoing process , even with a CDO as capable as Bhandari at the helm . He freely admits to adopting a ‘ fail fast ’ approach to his role and mission at IBM and is not afraid to admit – even with his experience – that he and his team are always learning . “ If you are the CDO then you must be aware it ’ s a transformation role and you are primarily a change agent ,” he explains . “ You have to change the enterprise to transform it , so the data and AI blueprint that we developed has all of the aspects that any change agent should focus on .
JULY 2020