InsurTech Magazine July 2020 | Page 76

AI & DATA

Inderpal Bhandari , IBM ’ s Global Chief Data Officer , discusses data and cognitive transformation strategies and the role of the Chief Data Officer

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“ T o be a good Chief Data Officer is a true craft ; when I walk into an organisation I immerse myself in the business strategy and the detailed end-to-end business processes to know exactly what I ’ m going to implement , the strategy behind it , measure how well it ’ s going to unfold and the milestones to be hit ,” says Inderpal Bhandari , IBM ’ s Global Chief Data Officer . With more than 20 years of experience transforming industry-leading organisations , Bhandari has defined the scope , expectations , and deliverables of the modern Chief Data Officer role . Indeed , it wouldn ’ t be unreasonable to suggest he is the Chief Data Officer .

Bhandari is a recognised expert in transforming data into business value . He improves customer experiences by delivering strategic and innovative capabilities that use data-driven insights to enable growth and streamline productivity . Most recently , he has been doing so at IBM . Bhandari joined the global tech leader in December 2015 to lead IBM ’ s data strategy and to drive its internal data and artificial intelligence ( AI ) transformation . This work ,
JULY 2020