The insurance industry is on the cusp on unprecedented and digitally-driven change .

With new players disrupting the sector , the rise of digital ecosystems and new , customer-centric models , each of us in the industry stands poised to grasp the many opportunities that will come .

Those key trends , and many more , are discussed in this first edition of the magazine . We consider how , in an increasingly competitive environment , insurers are turning towards collaborative ecosystems . These provide an interconnected set of services that allow insurance customers to enjoy a digital , integrated experience . For insurers , they offer the opportunity to work with innovative , niche technology companies , to improve the effectiveness and efficiency of their operations and explore previously unchartered areas of the industry .

We also present an in-depth interview with Inderpal Bhandari , IBM ’ s Global Chief Data Officer . In a wide-ranging interview with , arguably one of the world ’ s leading technology experts , we explore how data and cognitive transformation strategies are changing every industry worldwide .

Alongside IBM , other innovators in this issue include OTIP and WSIB – two organisations using technology to bring significant change to insurance – as well as CodeBlue , Raiffeisen Bank , PPI Benefits and Marsh .

The breadth of content in this first issue gives an indication of how rapidly this industry is accelerating . It is an exciting time for insurance .

Enjoy the issue Matt High matthew . high @ bizclikmedia . com

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