InsurTech Magazine July 2020 | Page 29

THE IMPACT OF COVID-19
comments Liscio . “ We keep track of all of the security records we receive , these are essentially all of the potential hits on our perimeter from a security perspective , and between January and September last year we had more than 85 billion security records . Of those 85 billion we sent 19 billion to our security information event monitoring system for a second look to determine if they are events that need to be monitored , events that are relevant , events that are possible threats or events that become incidents . So in total that 85 billion was whittled down to roughly 150 incidents requiring action .” In order to combat these potential threats , WSIB has a cybersecurity strategy and strong governance in place . “ We ’ ve assessed our main maturity across security and we ’ ve taken an inventory of all of our critical data and assets , so we know where our crown jewels are and how those are protected and we ’ ve applied the appropriate controls to those protections . We also conduct regular testing via the likes of audits and penetration testing , as well as monthly vulnerability assessments .” In addition to harnessing technology to maintain security , WSIB has also established a breach response , as well as awareness and training programs in place , cyber security intelligence and cyber security insurance .”
THE IMPACT OF COVID-19
“ When the emergency was declared in Ontario in the middle of March , the WSIB saw its remote workforce increase from about 2 % to more than 99 % of the workforce in the space of a few weeks . With that sudden shift to over 4,000 employees working
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