BEAZLEY DIGITAL
Microsoft ’ s cloud expertise to deliver safe and secure products and processes ; a digital brokers ’ portal ; market hubs , where Beazley products are accessible to brokers in international , digital marketplaces ; and email and phone , the traditional channels which remain the standard route for clients in the US and other major markets around the globe .
“ So as I say , we ’ re working with our brokers and their needs and feedback , and that means we are going to continue supporting that traditional channel ,” Wright says . “ But we are going to bring new digital technologies to the fold , specifically around email ingestion and using things like NLP and data enrichment to improve that service without changing what fundamentally makes it work .”
To realise these objectives , Wright has embedded a philosophy of agility into Beazley Digital ’ s culture . Delivery sprints are biweekly , allowing the division to prioritise and react to emerging demands . Quarterly planning also allows the team to roadmap and deliver product changes in close to real time . It is a mindset that Wright also extends to the technology partners and collaborators that underpin the insurers digital offering .