TECHNOLOGY build data to understand the repair cost and potential impact of expensive ADAS features .
Mohit Manchanda AI can assist in registering , processing , and paying out claims . It can automate the extraction of data from claims submissions ; analyse documents , images , medical records , and legal notices to compare them against policy terms ; finalise claims payouts ; and identify patterns and anomalies in claim narratives for fraud detection .
Generative AI allows claims adjusters to access data not only from claims systems but policy admin and underwriting systems to get a holistic view of the customer ’ s claim progression , allowing for faster and more accurate decisions and proactive communication .
This proactive communication ensures that the claims journey has less friction for the customer and that the claims process enhances customer perceptions of the brand . insurtechdigital . com 79