InsurTech Magazine December 2023 | Page 34

EVENT REVIEW
Making customer engagement more impactful This fireside chat saw a conversation with Peter Stockhammer , Managing Director of Generali , speaking about integral customer engagement within businesses . He explored topics surrounding new strategies designed to help customers and how organisations can make these successful .
Additionally , he discussed how organisations can change their approach to customers and make their interactions more impactful .
PETER STOCKHAMMER Managing Director Generali Engagement Services