VIJAY YERRAGUNTLA
MAGMUTUAL
Sallie adds that rapid growth brings its own challenges.“ We’ re becoming more complex, so we’ re focused on really trying to make sure that we’ re able to support our customers on a daily basis and be there for their needs from a service perspective,” she says.
“ We’ re also moving forward with our strategic goals and the innovation that we want to bring to the table – making sure that both of those are complementary to each other, and that we’ re continuing to be able to take advantage of these advancements that we see in technology to support our PolicyOwners. We’ re working to not only impact the experience they’ re having today but make it better for tomorrow.”
Mark believes the biggest challenge is changing mindsets.“ When you buy insurance, it’ s something you hope you never have to use,” he explains.“ Sometimes we need to change our policyholders’ mindset, so that they recognise that we’ re truly a partner. We’ re here not just to provide insurance in the event that something goes wrong, but to provide proactive resources and tools to keep them out of that situation in the first place.”
Physician-led insurance and innovation MagMutual’ s physician-led governance is at the heart of its approach.
“ MagMutual was founded over four decades ago by physicians and we’ ve grown into one of the largest medical professional liability insurers in the United States,” Sallie explains.
VIJAY YERRAGUNTLA
CHIEF INFORMATION OFFICER
Vijayasri Yerraguntla brings nearly 30 years of experience in IT and digital transformation within the global insurance industry to her role at MagMutual. She has a strong track record of leading large-scale teams, managing multi-billion-dollar IT budgets, and integrating advanced technologies such as artificial intelligence and cloud solutions.
Vijayasri spent more than 18 years in technology and digital leadership roles at State Farm, where she most recently led major digital initiatives that delivered significant revenue growth and improved operational efficiency.
At MagMutual, Vijayasri leads the technology team in building an exceptional digital experience for policyholders. Her strategic vision and focus on fostering a culture of technological innovation are instrumental in driving business success, enhancing growth, and improving customer retention.
48 August 2025