SALLIE GRAVES
MAGMUTUAL
“ Our evolution has been marked by continuous innovation and initiatives with our products and services”
SALLIE GRAVES, CHIEF OPERATING OFFICER, MAGMUTUAL
Sallie, who leads innovation and operational alignment at MagMutual, describes her journey from software development in manufacturing to insurance technology leadership.“ What really intrigued me about coming to MagMutual was that it is a missionbased company,” Sallie says.“ I saw the opportunity to build something that was meaningful. It was already a great company, and I saw the vision of where they wanted to go as an organisation.”
Mark, who is responsible for the entire customer journey, is passionate about the company’ s unique approach.“ We really partner with our PolicyOwners.” Mark explains.“ Our advice function is an example of where we can partner with them and improve their lives and the lives of their patients and medical outcomes. To me, it’ s incredibly rewarding.”
Vijay, who brings nearly three decades of technology leadership to the role of CIO, sees medical malpractice insurance – often called“ medmal” – as a sector ripe for reinvention.“ The intersection of large volumes of historic data, combined with modern technology, creates a unique opportunity for innovation,” she says.
SALLIE GRAVES
CHIEF OPERATING OFFICER
With more than 30 years of experience in information technology and operations, Sallie Graves brings a unique blend of strategic insight and executional expertise to her role as Chief Operating Officer at MagMutual. Her background spans multiple industries, including insurance and consumer products, with a strong focus on transformation and innovation.
Before joining MagMutual, Sallie served as Global Senior IT Director at The Coca-Cola Company. She also held the role of Chief Information Officer for U. S. Insurance at ING, where she led enterprise-level technology initiatives.
Sallie joined MagMutual in 2014 as Executive Vice President and Chief Information Officer, later assuming the role of Chief Internal Operations Officer before being named COO. In her current role, she leads teams focused on building operational solutions that help PolicyOwners connect more easily with MagMutual, while also equipping employees with tools and systems to serve those policyholders more effectively.
44 August 2025