InsurTech Magazine August 2025 | Page 111

VERTESIA
Extension to underwriting and back-office transformation The extension to underwriting processes reveals the benefits of a platform like Vertesia’ s.
While there are some products that enable straight-through processing for routine applications, only the autonomous AI agents built with the Vertesia platform expand automation capabilities to complex scenarios without requiring manual intervention.
This breakthrough allows for automation of high-touch, complex underwriting, similar to advancements in low-touch, high-flow underwriting.
“ The staff will almost immediately understand how to leverage the tool in the context of their process, challenges and opportunities for improvement,” Keith says.
The breadth of use case possibilities suggests that the platform approach could address a systemic issue in insurance technology investment, where there has been a tendency to focus resources on customer-facing and revenue-generating functions while under-investing in operational infrastructure.
Client operations, compliance reporting and finance functions often operate with constrained resources despite their importance to business performance.
The economic logic becomes compelling when considering the cumulative impact across multiple functions. insurtechdigital. com 111