InsurTech Digital Magazine November 2024 | Page 110

THE TOP 5 INSURTECH CHATBOTS

THE TOP 5 INSURTECH CHATBOTS

• Hi Marley – Specialises in improving customer communication for insurers by handling claims , policy inquiries , and more through AI-driven interactions .
• Lemonade AI Bot – Known for its instant insurance quotes , policy management , and claim approvals , Maya is at the heart of Lemonade ’ s customer experience .
• GEICO ’ s Virtual Assistant – Helps policyholders manage their insurance policies , file claims , and get answers to insurance-related questions quickly and efficiently .
• Allstate ’ s Virtual Assistant ( ABIE ) – Supports customers with insurance inquiries , claims , and policy management using natural language understanding and conversational AI .
• Spixii – A chatbot focused on streamlining claims processes and simplifying customer interactions , offering 24 / 7 support to insurers and customers .